GHK Connect - Issue. 56 (March 2021)

Dear Colleagues,

GHK celebrates its 4^th birthday in this special month of March! Blessed with a team of dedicated professionals, we have made great strides in our hospital development and in the gaining of trust from our patients and doctors over the past few years.

Despite our continuous battle against the pandemic, we managed to develop a number of new services including the opening of the Oncology Ward, launching of telemedicine service, and expanding our Gleneagles Medical Clinic in Central. Launching new services was made more complicated in a pandemic environment, yet, we were proven a highly proficient team in the timely delivery of the many different new projects. Although we could not gather to celebrate the anniversary due to social-distancing restrictions, some senior staff and I had the pleasure of serving you lunch at Gleneagles Bistro earlier this month as a small token of our thankfulness for all your hard work. We also organised an internal photo competition which invited many creative photos. It was great to see the positive energy of our staff in these photos! As we enter our fifth year, I look forward to building an even stronger team and further bringing into play our strengths to achieve even more milestones with you!

Those who attended the Town Hall last week would have received an overview of the key findings on GHK’s performance in various areas including Engagement, Leadership, Goals & Strategy, and Organizational Capability under the IHH Employee Engagement Survey 2020. We are pleased to learn that the overall result of GHK is on par with the East Asia benchmark, with team efficiency identified as one of our key strengths. Nonetheless, some areas are to be improved. These include the communication with staff on the hospital’s goals and strategies, and whether the management understands the pain points experienced by staff at work. Your views and comments are important to us, and as a next step, we will actively discuss with different departments to devise and implement corresponding improvement plans.

On top of the various existing staff communications channels, I have recently started the “CEO Blog”, through which I intend to share with you my thoughts on a spectrum of healthcare-related topics on a regular basis. Hopefully, the blog will also serve as another platform for members of the public to get to know GHK better. If you wish to know more about, say, GHK’s future development or my views on any specific healthcare topics, do feel free to let your supervisor know, or simply tell me about it next time you see me around.

The community vaccination centre in our hospital, which started running on 16 March, went smoothly. Having said that, the unexpected suspension of the vaccination of Comirnaty across the city last week once again put our responsiveness and adaptability to test. While we wait for the Government’s notification to resume the inoculation, I invite you to watch the vaccination videos prepared by our Infection Prevention and Control Department such that you can make informed decisions on the vaccination for yourselves and your family.

Dr Kenneth Tsang
Chief Executive Officer

情繫港怡

GHKConnect