Dear Colleagues,

GHK turns FIVE years old this March! Our 5th anniversary is a momentous occasion for many of us, especially for colleagues who have joined the GHK family since its opening. I am most thankful for the contribution each and every one of you has made to the hospital, and helping GHK reach where it is today.

I have very much hoped that we could get together to celebrate this special day, but regrettably, with the ongoing pandemic situation, hosting physical celebration activities has turned not quite feasible. Nonetheless, I hope that you had the chance to enjoy the video which encapsulates some of the milestones we have achieved and the happy moments that we shared over the past five years. As an appreciation to your unfailing support, we are in the process of preparing a 5th anniversary commemorative album which will be delivered to all of you when it is ready. As we move into our second five-year, I look forward to working closely with you to capitalise on our team spirit and strengths to achieve more important milestones and provide even better care for more patients.

March was also a month during which we worked hard to maintain our services amid the shortage of manpower due to the surge of infections in the community. Despite the unprecedentedly challenging situation, we supported the city’s anti-pandemic work through different feasible ways. In addition to setting aside some beds in phases for non-COVID-19 referrals from public hospitals, we also launched a free virtual consultation service, which has recently been further enhanced and extended until the end of April. To step up our outpatient care to COVID-19 patients, we have launched today the COVID-19 Outpatient Service, designated for COVID-19 patients with mild symptoms so that they can receive care in a more efficient and smoother manner. Our support extends to committing to providing medical support to the elderly patients at a government’s holding centre. The swift implementation of these initiatives would not have been possible without your great teamwork, and I am truly grateful for that.

Your safety remains one of our top priorities, and as I stressed in the earlier Town Hall, we will continue to ensure that our staff work in a safe environment with appropriate personal protective equipment. Our staff’s mental wellness is just as important to us. Noting that the pandemic has brought considerable stress and challenges to us at work and in our daily life, two online sessions were hosted by social workers to share professional advice on how we keep a healthy and positive mind amid these difficult times.

Riding on our 5th anniversary, we will be unveiling to you a reinterpretation of GHK’s service orientation through different means. I hope that the campaign will help you appreciate in greater depth GHK’s development direction. Also coming up next is the return of our Service Week! I call upon your active participation in this Group-wide initiative and the series of activities on promoting a service culture in our hospital.

Dr Kenneth Tsang  
Chief Executive Officer
 

Our communication with staff could only become more important as we fight hard against the fifth wave of the pandemic. At the virtual Town Hall, staff were briefed on the hospital’s direction in managing this wave and the multiple initiatives being taken internally and externally.  

These ranged from the latest policy on helping us manage the unexpected manpower shortage, how we made use of telemedicine during the critical period, to the steps taken to strengthen our support to staff, COVID-19 patients and public hospitals. Staff were also reassured on the sufficient protective equipment to ensure their safety.