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GHKConnect

        



GHK Connect is a monthly e-newsletter that bring you updates on Gleneagles Hospital Hong Kong and helps staff better understand the values we embrace.
 TOPICS OF THE MONTH 

 Efforts in caring for our people recognised

◆ GHK telemedicine initiatives during COVID-19 bag Hong Kong Business Management Excellence Awards

◆ Inaugural Audit Conference
 
◆ Hike for a greener future

 “Uniquely Yours” video series – Care with thoughtfulness 


 Recent happenings
Message from CEO

Dear colleagues,

Since last year, riding on the launch of the group-wide aspiration of “Care. For Good.”, we have put in place an array of staff development programmes, along with initiatives that foster a safe, inclusive and healthy workplace. We are pleased that these efforts have been recognised in our recent winning of the People Sustainability Award in JobsDB - The Hong Kong HR Awards 2022/23. Going side by side is our effort to care for the planet. In the recent Green Power Hike, our doctors and staff formed teams to compete in the race and raise fund for green projects and education work. Congratulations to our Operating Theatre team for winning the 2nd runner up in the 25-km “Medical Services Cup”!

Regular review of the processes and outcomes of clinical services is an important component of sustainable development of healthcare services. Our first Audit Conference held earlier this month provided an excellent opportunity for different teams to exchange views and share experience on their respective audits related to service quality and patient safety. My appreciation to the teams for their active participation and their insightful presentation at the event. Coming up next is the biannual Patient Safety Culture Survey, and I invite you all to take part in it to help us further foster a strong patient safety culture.

Over the past three years of the pandemic, among our other services, our provision of telemedicine services has played a significant role in delivering continuity of high-quality medical care to many patients. Thanks to your staunch support and concerted effort, our telemedicine initiatives have recently won the “COVID Management Initiative of the Year Award” in the Hong Kong Business Management Excellence Awards!

As we progressively shift our operational arrangements back to normality under the Government’s easing of anti-pandemic measures, we are likely to be seeing a higher demand for our services. Please be assured that we will continue with our active staff recruitment and provide you with all the necessary support to make GHK a fulfilling place to work in.

As we usher in the auspicious Year of the Rabbit, I wish you happiness, good health and prosperity in the new year ahead!


Dr Kenneth Tsang  
Chief Executive Officer 

Efforts in caring for our people recognised



GHK wins the People Sustainability Award – Category of “People” in JobsDB - The Hong Kong HR Awards 2022/23 for its outstanding effort in making the hospital a conducive work place and contributing to the sustainable development of our staff! 

Striving to “Care. For Good.”, GHK has put in place multi-pronged talent management initiatives which include providing professional training programmes and cross-market job opportunities, running comprehensive occupational safety and health programmes, and embracing a culture of diversity, equity and inclusion. 

Kudos to our Human Resources team and everyone who has played a role in making GHK a nurturing place for our people! 

GHK telemedicine initiatives during COVID-19 bag Hong Kong Business Management Excellence Awards 

GHK rings in 2023 with the winning of the COVID Management Initiative of The Year – Healthcare category in the Hong Kong Business Management Excellence Awards 2022. 

The accolade is granted for our multi-pronged approach and telemedicine initiatives implemented to support the community during the COVID-19 pandemic while helping to relieve the burden on the public healthcare system.  

Learn more from our CEO Dr Kenneth Tsang about the award-winning initiative: 

Inaugural Audit Conference

The inaugural Audit Conference 2022 was held earlier in January when different departments shared the findings of their patient safety audits conducted during the past year.

 

Aiming to foster a strong culture of patient safety, the Conference offered an invigorating platform for staff to learn from and exchange thoughts on a diverse range of topics covering safety handling of cupping treatment in Chinese Medicine, compliance with Neonatal Early Warning Score, pharmacy education for patients receiving cancer drug therapy, and more. 

We thank all participating departments for their active involvement. A note of thanks also goes to our panelists Mr Dennis Fullgrabe and Mr Victor Lai of HKU Health System, our Chief Operating Officer Dr Billy Chiu, and our Nurse Manager Ms Ada Leung for sharing comments on the audit projects presented and suggesting areas for continuous improvement.






Hike for a greener future



Congratulations to our Operating Theatre team for winning the 2nd runner up in the 25-km “Medical Services Cup” at the 30th Green Power Hike on 14 January 2023!

An energetic group of GHK doctors and staff formed four teams to compete for the 10-km and 25-km race and raise fund for Green Power’s work in green projects and education. 

We look forward to having your participation in other future events as we continue to care for our planet!



“Uniquely Yours” video series – Care with thoughtfulness



To further promulgate GHK's unique service culture, the latest “Uniquely Yours” story portrays how our service excellence colleague brightens up the day of our young patient with empathy and thoughtfulness.

Watch the video here

Click here to recap the “Uniquely Yours” series.

Recent happenings

A token of appreciation

Over the past few years our devoted staff and doctors have been supporting GHK to achieve many great milestones on various fronts. Recently, a small token of appreciation was brought to
Dr Tse Tak-sun, GHK’s Director of Cardiac Catheterization & Intervention Centre and Honorary Consultant in Cardiology for having performed 1,000 cases of percutaneous coronary intervention at GHK in November 2022.



Lunar New Year Celebrations

GHK ushered in the Year of the Rabbit with a fun fair for our staff!  

Colleagues enjoyed the festive games and snacks with joy and laughter while sending warm wishes to each other at the Lunar New Year Fair. Our CEO Dr Kenneth Tsang also dressed up as the God of Fortune, sending red packets and blessings to colleagues. 

May the Year of the Rabbit bring good health, success and prosperity to everyone! 






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